About Cafe Tico Chorreador Coffee Store

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Cafe Tico's FAQ's 

A one-stop resource for all your queries about our online shopping experience. We understand that every customer's journey is unique, and we aim to provide clarity on every step of the process.

From placing an order to understanding our privacy practices, we've compiled answers to the most commonly asked questions to ensure a smooth and transparent shopping experience.

Dive in to find the information you need, and if there's anything else we can assist with, don't hesitate to reach out.

What if the item I want is out of stock?

We’re always restocking our products and updating our website—so check back at a later time! You can also provide your email address on the product page of the item you want to purchase and we’ll notify you once it’s back in stock. All you need to do is check your inbox.

How do I place an order?

Placing an order is simple. Browse our product selection, choose the items you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping information and make a payment.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal and other digital wallets.

What is your return policy?

We offer a 7-day return policy. If you're not satisfied with your purchase, you can return the item in its original condition within 7 days for a full refund. Please refer to our detailed return policy for more information.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, we ship worldwide. International shipping rates and times vary based on the destination. Please check our shipping information page for details.

How do I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number on our website or the respective courier's site to track your package.

What should I do if I receive a damaged item?

We apologize for any inconvenience. If you receive a damaged item, please contact our customer support immediately, and we will guide you through the return and replacement process.

How do I contact customer support?

You can reach out to our customer support team via the "Contact Us" page on our website. Alternatively, you can email us at support@cafetico.io or call our helpline.

What is your privacy policy?

We value your privacy. All personal information provided is kept secure and confidential. We do not share or sell your details with third parties. For a detailed overview, please refer to our privacy policy page.

How do I unsubscribe from your email newsletter?

If you wish to unsubscribe from our newsletter, simply click on the "Unsubscribe" link at the bottom of any of our emails.